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2318 Heritage Way SE, Albany, OR 97322

Master Service Agreement

Effective Date: 07/06/2023

james cavallo
james cavallo
March 26, 2024
Went to Mid Valley Hearing Center for a exam the other day. The staff was kind, friendly and professional. I was in and out in know time, very pleased with there service. Can't wait to get my hearing aids.
Bret Gold
Bret Gold
March 15, 2024
Friendly, takes insurance.
Meghan West
Meghan West
December 20, 2023
Update...There was a recent change in ownership. I was hesitant to return with my 5 year old, because of the fantastic care we received suspecting the direction had changed. However the new owner is even more gifted in working with children with complex needs. I HIGHLY recommend the center. We look forward to our appointments! We were referred here from the educational service district when our 3 year old failed multiple hearing tests. The clinicians are comforting, engaging, and energetic. I highly recommend them!
John Hood-Fysh
John Hood-Fysh
November 2, 2023
A friend and I went to Mid-Valley Hearing Center to have new earmolds made and installed. Lindsay was fabulous. I wear hearing aids as well and asked about my brand and they did not service them but she did mention that they were going to be carrying Starkey products and my hearing aids are that brand and so I may be able to use their services as well. With almost 30 years of hearing aid wearing experience I was very impressed with Lindsay.
Anne Johnson
Anne Johnson
July 22, 2023
Dr Peterson is easy to work with and explains clearly. She is well versed in her field, up to date, and personable. I have referred friends to her. Tom Johnson
Deb Fell Carlson
Deb Fell Carlson
March 10, 2023
Excellent service. Professional, thorough...

This Master Service Agreement (“Agreement”) governs the provision of services by Mid-Valley Hearing Center (“us,” “we,” or “our”) to our customers (“Customer” or “you”). This Agreement outlines the terms and conditions that apply to the services provided by us. By accessing or using our services, you agree to comply with this Agreement. If you do not agree with any part of this Agreement, do not access or use our services.

1. Scope of Services

We offer hearing aid-related services and solutions, including hearing assessments, hearing aid fittings, repairs, and consultations. The specific details of the services to be provided will be mutually agreed upon by us and the Customer and outlined in a separate agreement or work order.

2. Service Fees and Payment

The fees for our services will be communicated to you in writing and agreed upon before the commencement of any services. Payment terms and methods will also be specified in the separate agreement or work order. We reserve the right to modify our fees with prior notice.

3. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party during the course of the engagement. This includes, but is not limited to, proprietary information, trade secrets, customer data, and any other information marked or identified as confidential.

4. Ownership and Intellectual Property

All intellectual property rights associated with the services, including but not limited to software, tools, documentation, and any other materials provided, will remain the property of Mid-Valley Hearing Center or its licensors. The Customer shall not reproduce, modify, distribute, or create derivative works from the provided materials without our prior written consent.

5. Limitation of Liability

We shall not be liable to the Customer or any third party for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the services provided under this Agreement. Our liability shall be limited to the total fees paid by the Customer for the specific services in question.

6. Termination

Either party may terminate this Agreement with prior written notice if the other party breaches any material term of this Agreement. Upon termination, the Customer shall pay for all services provided up to the termination date, and any outstanding fees or obligations shall become immediately due.

7. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Oregon. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Oregon.

8. Contact Us

If you have any questions, concerns, or wish to discuss the terms of this Agreement, please contact us at:

  • Mid-Valley Hearing Center
  • Address: 2318 Heritage Way SE, Albany, OR 97322
  • Phone: +1 (541) 926-8092
  • Email: [email protected]

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