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2318 Heritage Way SE, Albany, OR 97322

Legal

Discover our commitment to compliance with the law and guidelines, ensuring a secure and trustworthy audiology service.

james cavallo
james cavallo
March 26, 2024
Went to Mid Valley Hearing Center for a exam the other day. The staff was kind, friendly and professional. I was in and out in know time, very pleased with there service. Can't wait to get my hearing aids.
Bret Gold
Bret Gold
March 15, 2024
Friendly, takes insurance.
Meghan West
Meghan West
December 20, 2023
Update...There was a recent change in ownership. I was hesitant to return with my 5 year old, because of the fantastic care we received suspecting the direction had changed. However the new owner is even more gifted in working with children with complex needs. I HIGHLY recommend the center. We look forward to our appointments! We were referred here from the educational service district when our 3 year old failed multiple hearing tests. The clinicians are comforting, engaging, and energetic. I highly recommend them!
John Hood-Fysh
John Hood-Fysh
November 2, 2023
A friend and I went to Mid-Valley Hearing Center to have new earmolds made and installed. Lindsay was fabulous. I wear hearing aids as well and asked about my brand and they did not service them but she did mention that they were going to be carrying Starkey products and my hearing aids are that brand and so I may be able to use their services as well. With almost 30 years of hearing aid wearing experience I was very impressed with Lindsay.
Anne Johnson
Anne Johnson
July 22, 2023
Dr Peterson is easy to work with and explains clearly. She is well versed in her field, up to date, and personable. I have referred friends to her. Tom Johnson
Deb Fell Carlson
Deb Fell Carlson
March 10, 2023
Excellent service. Professional, thorough...

What We Do

Website Policies

Understand our website’s rules and guidelines – Ensuring a safe and fair online experience for all users.

A photo of an older woman with silver hair taking a hearing assessment in a soundproof booth while an audiologist monitors the results.

Privacy Policy

Your data, your privacy – Protecting your personal information.

A photo of a young girl with curly brown hair sitting in her father's lap while receiving a hearing assessment from an audiologist

Terms of Use

A fair online experience – Understanding terms for website usage.

A photo of a female audiologist providing a hearing aid consultation to a middle-aged male client with brown skin and a beard.

Copyright Notice

Respecting creativity – Safeguarding original content and intellectual property.

A photo of a man's hands cleaning and maintaining hearing aid with a small brush.

Intellectual Property Policy

Fostering innovation – Protecting intellectual property rights.

A photo of a male hearing instrument specialist repairing a pair of hearing aids.

Master Service Agreement

Clarity in partnerships – Transparent terms and conditions for services.

A photo of an older man with silver hair being fitted for hearing aids by an audiologist.

Anti-Spam Policy

Protecting your inbox – A strict policy against spam communications.

Why Choose Us

45 YEARS EXPERIENCE & REPUTATION FOR EXCELLENCE

At Mid-Valley Hearing Center, we believe that our customers should choose us for their hearing aid consultations because we offer the highest quality of care combined with a compassionate and trustworthy approach.

Our highly skilled professionals use cutting-edge technology to provide accurate assessments and personalized solutions that cater to each individual's unique needs.

Choosing the right hearing aid is a significant decision, so we take the time to listen to our patients and understand their concerns and preferences.

With our ongoing support and education, we ensure that our customers receive the best possible outcomes and can make informed decisions about their hearing health.

Trust Mid-Valley Hearing Center to provide exceptional hearing aid consultations that will improve your quality of life.

Highly-Qualified Professionals

Expert, licensed professionals providing exceptional hearing aid consultation services.

Top-of-the-Line Equipment

We employ cutting-edge technology for optimal hearing aid consultation services.

Fast & Affordable Services

We provide fast & reliable hearing aid consultation services at an affordable price.

Satisfaction Guaranteed

Your satisfaction is our priority. Trust us with your hearing aid consultation needs.

Medical Policies

Prioritizing your health and safety – Comprehensive policies governing medical practices and information sharing.

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Medical Disclaimer

Empowering healthcare decisions – Responsible information sharing.

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HIPAA Policy

Your privacy matters – Safeguarding health information with HIPAA compliance.

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Accessibility Statement

Inclusive audiology experience for all – Embracing diversity and accessibility.

Experience the Future of Hearing Care at Mid-Valley Hearing Center in Albany, Oregon.

Our highly skilled team of professionals, cutting-edge technology, and personalized approach ensure that you receive the best possible hearing solutions.

Schedule your consultation today and rediscover the joy of sound with us!

Office Policies

A smooth experience at our office – Clear guidelines for procedures and conduct to enhance customer satisfaction.

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Appointment and Cancellation Policy

Respecting your time – Transparent appointment and cancellation procedures.

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Code of Conduct

High ethical standards – Prioritizing professionalism in all aspects.

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Pricing and Payment Policy

Transparent transactions – Clear pricing and payment guidelines.

Contact Us

Start Your Journey to Better Hearing!

Complete the Form for Expert Advice!

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Got Questions?

CHECK OUT OUR FAQS

What are the Terms of Use for our website?

Our Terms of Use outline the rules and guidelines for accessing and using our website. It covers topics such as user responsibilities, content usage, intellectual property rights, and limitations of liability to ensure a fair and secure online experience.

How does your Office Policies ensure customer satisfaction?

Our Office Policies are designed to provide a smooth and pleasant experience for our customers. It includes guidelines for appointment scheduling, waiting times, communication channels, and confidentiality measures. By adhering to these policies, we aim to enhance customer satisfaction and maintain a professional environment.

How is medical information handled under your Medical Policies?

Our Medical Policies prioritize the privacy and safety of your medical information. We comply with HIPAA regulations to safeguard your health data and ensure it is only shared with authorized personnel for proper diagnosis, treatment, and care.

How does your Privacy Policy protect my personal information?

Our Privacy Policy is designed to safeguard your personal information. We collect only the necessary data for our services, and your details are stored securely with restricted access. We do not share your information with third parties without your consent, ensuring confidentiality and protecting your privacy.

How are copyright issues addressed in your Website Policies?

Our Website Policies respect intellectual property rights. It clearly states that users must not infringe upon copyright and should refrain from using, reproducing, or distributing copyrighted content without proper authorization. We promptly address any reported copyright violations to maintain a fair and lawful online environment.