HIPAA Policy

Effective Date: 07/06/2023

Meghan West
Meghan West
December 20, 2023
Update...There was a recent change in ownership. I was hesitant to return with my 5 year old, because of the fantastic care we received suspecting the direction had changed. However the new owner is even more gifted in working with children with complex needs. I HIGHLY recommend the center. We look forward to our appointments! We were referred here from the educational service district when our 3 year old failed multiple hearing tests. The clinicians are comforting, engaging, and energetic. I highly recommend them!
John Hood-Fysh
John Hood-Fysh
November 2, 2023
A friend and I went to Mid-Valley Hearing Center to have new earmolds made and installed. Lindsay was fabulous. I wear hearing aids as well and asked about my brand and they did not service them but she did mention that they were going to be carrying Starkey products and my hearing aids are that brand and so I may be able to use their services as well. With almost 30 years of hearing aid wearing experience I was very impressed with Lindsay.
Anne Johnson
Anne Johnson
July 22, 2023
Dr Peterson is easy to work with and explains clearly. She is well versed in her field, up to date, and personable. I have referred friends to her. Tom Johnson
Deb Fell Carlson
Deb Fell Carlson
March 10, 2023
Excellent service. Professional, thorough...
Kermit Long
Kermit Long
January 28, 2023
Mid Valley Hearing Center did an absolutely awesome job for me, they navigated the VA system for me, got me the equipment I needed and did it quickly. I didn’t expect to get my hearing aids as fast as I did. The time they spent dialing them in and making sure I understood how my hearing was affected and the changes they made to make it better for me really showed. I have to say, their dedication to help, and professionalism they displayed really meant a lot! As well as their great sense of humor made the visit enjoyable! Thank you guys!! You are the best!!
Sunflower Lynch
Sunflower Lynch
December 30, 2022
Absolutely wonderful, thorough, responsive, caring and prompt service! Highly highly recommend them for hearing aids. -Becca G
Jeanette Sater
Jeanette Sater
August 28, 2022
This is where my husband has gone since 2004. He is always pleased with Susan’s work.
Jeanette Hernandez
Jeanette Hernandez
August 14, 2022
Very nice and knowledgeable staff. They were awesome with my special needs son and they always did follow up. We couldn't have asked her better.

Mid-Valley Hearing Center is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.

Definitions

  1. Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by Mid-Valley Hearing Center, regardless of the form or medium.
  2. Covered Entity: Mid-Valley Hearing Center is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.

Privacy Rule

Mid-Valley Hearing Center adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:

  1. Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
  2. Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
  3. Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.

Security Rule

Mid-Valley Hearing Center complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:

  1. Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
  2. Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
  3. Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
  4. Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.

Breach Notification

In the event of a breach of unsecured PHI, Mid-Valley Hearing Center will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.

Employee Training and Education

We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.

Complaints and Reporting

Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. Mid-Valley Hearing Center has established procedures for addressing and investigating such complaints.

Policy Review and Updates

This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.

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